You need to notify us for cancellation for new orders at the latest by midnight on the day before the delivery to be eligible for a full refund.

All active/ongoing orders have to be cancelled at the latest by midnight on the day before the delivery to be eligible for refund with an additional 15% cancellation fee. Cancelling could void all discounts/promos that comes with the original order.

All postponed/not used orders over 30 days will be automatically be removed from Jiva Juice systems, it will no longer be valid and will not be eligible for refund or exchange.