FAQ DELIVERY

What happens if Jiva Juice delivery is unsuccessful due to my absence / if I’m not contactable / not at receiving address which I have not informed you of?

If the driver’s first attempt was unsuccessful, they will continue their delivery run and come back to you after. If second attempt still unsuccessful, the driver will return to base and the juice will be stored in the fridge, if we still haven’t heard from you by 15.00 that day with new instructions for the following day’s delivery. The customer will have the full responsibility for the invoice and delivery charge may occur.