Firstly please check with your hotel / resort if outside food is allowed to be delivered, if not you can always meet the driver outside and hand carry your order with you back to your room. We will need reservation details, room number, complete delivery address, if you do not have a local telephone number please provide a means of contact for example (whatsapp, email) so you can be reached if there is any problems upon delivery. Please note for orders from hotels / resorts we do opt to use plastic over glass, so there is no glass bottle return system, if you feel you can manage a return system please let us know and we will happily use glass bottle for your order.